A senior UX researcher/content strategist with experience in both industry and academic settings, as well as government agencies. Cross-disciplinary collaborator, professional writer, skilled public speaker, and experienced people manager. Specialize in designing and executing user research methodologies to inform website design strategies and enhance user experience.
Through our teaching experience, Dr. Rice-Bailey and I saw how students struggled with teamwork and lacked skills such as listening and conflict negotiation to succeed. We compiled practical examples and theories from our experience, as well as research from various fields such as business, communication, education, psychology, social science, and technical communication in this book, which we believe can be helpful and useful strategies in both the classroom and workplace.
This poster is based on our research on student recruitment advertisements and student and program coordinator surveys. We conducted a content analysis of 110 recruitment advertisements for 47 technical and professional communication programs and surveyed 27 student participants and nine program coordinators about the recruitment advertisements. Among the first in the field of technical communication, this study provides data-supported claims about recruitment advertisements and student perceptions of them. Based on this project, my co-author and I wrote an article that won the 2020 Technical Communication Quarterly Best Article of the Year Award.
For this project, our task was to redesign ARS’s PubAg Manuscript Submissions system on their website, which houses the peer-reviewed articles based on USDA-supported projects.
For this project, our task was to conduct qualitative and quantitative discovery activities to understand the current state of the website and collect insights that are needed for the next phase.
For this project, our task was to redesign USDA.gov so that it is more current, relevant, and accessible.